Cancellation policy

  • ORDER TRACKING: You may track your order and delivery via your tracking number provided in My-Account, under orders.
  • SHIPPING CARRIER: We ship with UPS. You will receive an email when your order ships with your package’s tracking number. This email will also indicate which carrier is delivering the package. We deliver within the United States except for Puerto Rico, Guam, and other U.S. territories. Currently, we cannot process international orders or deliver to PO and APO/FPO Boxes.
  • ORDER MODIFICATIONS: We are unable to make product modifications once an order has been confirmed. While we will make every attempt to fulfill requests to modify the Delivery Date, Address, Gift Note etc., before shipment, once an order is in processing mode, minimal changes are allowed to be made. All order modifications must be received during normal business hours. No modifications will be made for requests made on Saturday or Sunday. NO ORDER MODIFICATIONS CAN BE MADE 48 HOURS BEFORE SHIPMENT.
  • RETURNS AND REFUNDS: Due to our product’s nature, we cannot take returns back into our shipment facility. If you feel a product you received does not meet our guarantee, please contact us at flyinghranchbeef@gmail.com within 30 days of the receipt of your product, and our team will gladly assist you in beginning the refund/review process.

    The review process will take no longer than 14 days from the date of initiation. Once a review has been completed a store credit will be issued within 48 hours.